Help Center Downloading Videos How long does it take to download a purchased video?

How long does it take to download a purchased video?

The length of time it takes for the video file to download depends a number of factors; the running time of the video, the speed of your internet connection and your geographic location. We strive to offer fast downloads world wide.

Customers downloading from North America can expect download times ranging anywhere from 30 secs to about an hour depending on title purchased. International customers, especially in areas that are not located near an edge server can expect slightly longer times.

If you have any questions or concerns please contact customer support