Help Center Resolving Issues How do I enable cookies on my Windows PC?

How do I enable cookies on my Windows PC?

In order to keep you logged in, TheSurfNetwork needs to store some information about your account on your computer when you log into your TheSurfNetwork account. This information is known as a "cookie", and if cookies aren't enabled in your web browser, you may have some trouble logging into your account.

If you are unable to login with your TheSurfNetwork account information, check to make sure that cookies are enabled on your Windows PC by following the steps for your browser below.

Internet Explorer
  1. Select Internet Options from the Tools menu.
  2. Select Privacy.
  3. Select Advanced.
  4. Check the Override automatic cookie handling box.
  5. Select Accept under First-party Cookies.
  6. Select OK in the Advanced Privacy Settings window.
  7. Select OK on the Internet Options window.
Firefox
  1. Select Options from the Tools menu.
  2. Select Privacy.
  3. Select Remember History under the Firefox will: drop-down menu.
  4. Select OK on the Internet Options window.
Chrome
  1. Select the Menu icon on the browser toolbar in the upper-right corner.
  2. Select Settings.
  3. Select Show advanced settings at the bottom of the page.
  4. Select Content settings under Privacy.
  5. Select Allow local data to be set (recommended) under Cookies.
  6. Scroll down and select Done, then close the Settings tab.

Once you've made sure cookies are enabled on your Windows PC, try logging back into your TheSurfNetwork account.