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Articles by Topic: My Account
Troubleshooting Failed Authorizations and Payment Declines
How do I edit my payment information?
My credit card was billed multiple times for the same purchase.
Why do I need to provide a credit card during registration?
How do I change my password?
How do I change my the email address associated with my account?
Why can't I log in?
Is there a cumulative list of all the videos I've purchased?
What is TheSurfNetwork.com Video on Demand?
Why am I not prompted for a shipping address?
What is My Video Library?
How do I redeem a gift certificate or content code?
How do I purchase from TheSurfNetwork.com?
How do I access videos if I want to watch them later?
Can I return a video I purchased for a refund?
How do I contact customer support?
Why is my Country not listed on the registration page?
How do I close my Account?
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