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My downloaded purchase(s) disappeared from the Podcasts app on my iPad or iPhone, how do I get them back?


The Podcasts app may be set to only keep a select number of "unplayed episodes." If this is the case the app will automatically remove your purchases after they have been viewed. Please verify the following Podcast settings.

  1. iPad Instructions
  2. iPhone Instructions

After you have confirmed the settings please see Article 164: Re-populate purchase feed Podcasts App.

Podcast Settings (iPad)

1. Open Settings Control Panel

2. Scroll down left pane and tap on Podcasts

3. Adjust the following settings:

Sync Subscriptions: Off

Auto-Downloads: Off

Episodes to Keep: All

Podcast Settings (iPhone)

1. Open Settings Control Panel

2. Scroll down and tap on Podcasts

3. Adjust the following settings:

Sync Subscriptions: Off

Auto-Downloads: Off

Episodes to Keep: All

After you have confirmed the settings please see Article 164: Re-populate purchase feed Podcasts App.

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