How do I contact customer support?
To reach a customer support specialists directly via phone, e-mail or live chat, please click the follow the links found under Contact Support in the right-hand column of any help page.
Email us a question - You will hear back within 12-24hrs
Chat live online - Mon to Fri 9:30am - 4:30pm PST
Fast, friendly and toll-free 1 877 677 3788 - Mon to Fri 9:30am - 4:30pm PST
If you have any questions or concerns please contact customer support
- What is TheSurfNetwork.com Video on Demand?
- Why do I need to provide a credit card during registration?
- How do I change my password?
- My credit card was billed multiple times for the same purchase.
- How do I access videos if I want to watch them later?
- What devices are compatible with a Premium Membership?
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