Search the Knowledge Base

Why are some of my purchases not listed in my iTunes purchase feed?

If you just made a new purchase and the purchased item is not listed, try clicking the "refresh" button in the lower right hand corner of iTunes. Typically iTunes will only automatically update your purchase feed once a day. Also double check that you are currently subscribed to your feed, iTunes may unsubscribe you after an extended period of inactivity.

There is a known issue that prevents a purchase feed from updating in iTunes when an item from that feed is in the process of downloading. Please wait for the download to complete then try refreshing the feed.

If your purchases are still not listed please contact customer support


Related Articles

  1. Can I burn my downloaded purchase(s) to DVD-Video to watch on a DVD player?
  2. What are the computer system requirements for downloading?
  3. Can I download Premium eligible videos?
  4. How do I re-populate my purchase feed in the Podcast app on my iPad or iPhone?
  5. My downloaded purchase(s) disappeared from the Podcasts app on my iPad or iPhone, how do I get them back?
  6. How long does it take to download a purchased video?
My Account
© 2013 - Opper Sports, Inc. All Rights Reserved. is a registered trademark of Opper Sports, Inc.
Apple TV, iPod and iTunes are registered trademarks of Apple Inc.